What we collect and where it goes.

What you hand us

• The scan form.Your website, your trade, your town, and a way to reach you, an email or a phone number, plus whichever problems you tick. That is the whole form.
• A call to the desk.The number (954) 779-5798 is answered by software. The call is recorded and transcribed so we can write the report and call you back. Your number is stored with the call.
• Email.Whatever you put in a message to hi@acediahq.com stays in that thread.

What we collect on our own

• The scan itself.It reads the public pages of the site you give us, the way a customer would, plus public search and speed data. No login, nothing behind a password.
• Rate limiting.Your network address and contact are hashed, not stored raw, and used to count scans per day so the queue stays fair.
• Site analytics.Vercel Analytics, Google Analytics and Microsoft Clarity count visits and measure speed; Clarity may record anonymized session replays. None of them see your report link or your form entries.

What we do with it

• Write your report.The form answers and the scan results become your report, which lives behind a link we email you.
• Reach you.The contact you left gets the report link and a follow-up. That is the point of collecting it.
• Who else sees it.Only the vendors that run the plumbing: Vercel hosts the site, Supabase stores the scan, Resend sends the mail, Vapi answers the phone. Nobody else. We do not sell or rent anything.

Getting rid of it

Write to hi@acediahq.com or call (954) 779-5798 and say delete. We remove the scan, the report, the recording and the contact. The report link stops working.